Caviar Reviews

Food not delivered, guy 6 mins away I called him ,he said he delivered it smoked salmon, hickory smoked 2 orders, crab cakes ,lobster bites, man the dude took my food $over $289.00 and caviar told they can't refund me f I now deleted app and go pick up my own food ,you peopleI called bank to get my money back

I think the driver and her companion did something to my food I immediately go sick after eating which isn't normal for me. I won't use this service again

Terrible. Delivery prices are astronomical—and of the five times I’ve ordered, three times, my order has been pilfered from. This means the delivery guy took some of my food in an obvious way. Like, I ordered three short ribs and got one. You know what I mean. This puts a buyer in a tough spot. Make someone who is stealing food to eat lose their job or get ripped off. Yuck. This never happens with grub hub. The one time I reported it, the operator just steered me toward “you didn’t get one of your items.”

The whole thing made me feel horrible.

Terrible! Will never use again! Food was delivered but not to us. They could not figure out what happened. By far the worst food delivery experience I have had.

This is by far the worst experience I’ve ever had with theses delivery apps. Caviar is more expensive than Grubhub, Ubereats, Postmates & GoPuff. I mistakenly made a purchase of $25 worth of food. I tried to return it to get something else and they told me they was only giving me $8 back. That’s the price I was gone pay the driver. So y’all just gone give me back the price of y’all fee and keep the rest? If y’all wanna rob me I’ll respect it more if y’all just pull up with your guns but don’t worry about it I’ll just rob the driver when he get here. Now y’all putting y’all drivers in harms way for doing this when all y’all had to do was give me my money back.

I can't even give them 1 star, They're horrible. They have really gone down hill. You order, they load up their drivers with multiple orders so it takes forever for your order to arrive. It never used to be like that. The drivers complain. Use GRUBHUB. These guys are really poor.

I'm giving two stars because they delivered it and , but I asked for the cookies I ordered to be left at the door and for them to ring the door bell , I never got a text from them or a ring at my door , I waited and waited then I checked my email it was asking me to rate my experience so I figured they must have left it at and not rang it. Never again using them. By the way the delivery isnt free theres extra fees look closely next time they slip it in there

They are terrible. Food not delivered, wrong address, missing items, wrong items, pushed back delivery times by an hour or longer, then after their numerous screw ups they will cap you on being compensated because you were credited too much, yeah because they keep screwing up! I would rather not get credited and have the food delivered on time as stated per the delivery time. How hard is it to find a dasher in the middle of New York City???

Doordash as caviar.
Fees are grouped together prior to payment and are not itemized.
After purchase I checked purchase invoice and found fees were then broken down and was wrongly charged for a small fee plate.
Customer service said I couldn't be refunded since the fees were included regardless of itememization.

Don't even bother using this app because the odds are your food will not arrive or be delivered to the wrong address followed by the delivery person being rude to you and blaming you for their mistake. Their customer service is of the poorest quality possible. This has happened to me so many times now that I've lost count so I no longer will patronize this scam of a company